Privacy policy

Privacy policy

We, the company creatingfaces e.U. with registered office in 1160 Vienna, Kirchstetterngasse 20/37-38, Austria, (hereinafter referred to as "we", "us", or "Company") operate the Website https://creatingfaces.at (hereinafter referred to as the "Website") and are responsible for the processing of your personal data within the meaning of the General Data Protection Regulation (GDPR).

Responsible body

The controller responsible for the processing of your personal data on the website is

creatingfaces e.U. Kirchstetterngasse 20/37-38 1160 Vienna Austria E-Mail: datenschutz@creatingfaces.at Phone: +4314420350

Collection and processing of personal data

a) Contact forms: On our website, we offer contact forms in which you can enter personal data such as telephone number, e-mail address, first and last name, company name and address. This data is used by us to process inquiries and to contact you. The legal basis for the processing of this data is Art. 6 para. 1 lit. b GDPR, as the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures. The data provided by you will only be used for the purpose for which you have provided it and will be deleted after your request has been dealt with or the business relationship has ended, unless there are statutory retention obligations or there are legal reasons that make further storage necessary.

b) Google Maps and Google Analytics: Our website uses Google Maps to show you interactive maps and Google Analytics to compile anonymized usage statistics. Google Maps and Google Analytics use cookies, which are stored on your computer or other devices and collect information about your use of the website, including your IP address. This data is transferred to Google servers in the USA and stored there. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. The processing is based on our legitimate interest in improving our website and optimizing our offer (Art. 6 para. 1 lit. f GDPR). Further information on data processing by Google can be found in Google's privacy policy.

c) Instagram: Our website may also embed content from Instagram. Instagram may set cookies and collect data about your use of the website. This processing is based on our legitimate interest in the presentation of social media content and communication with our customers and visitors (Art. 6 para. 1 lit. f GDPR). Further information on data processing by Instagram can be found in Instagram's privacy policy.

d) Complianz Cookie Manager: We use the Complianz Cookie Manager tool on our website to enable you to manage your cookie settings. Here you can choose whether you want to activate or deactivate certain cookies. The data collected by Complianz Cookie Manager is processed on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Transmission of data to third parties

We only transfer your personal data to third parties if this is necessary to fulfill the purpose of the contract, if this is required by law or if you have given your express consent. Recipients of your data may include IT service providers, hosting providers, payment service providers or other service providers who support us in fulfilling our contractual or legal obligations.

Your rights

As a data subject, you have various rights under the GDPR with regard to the processing of your personal data. These include the right of access, rectification, erasure, restriction of processing, objection to processing and the right to data portability. To exercise your rights or if you have any questions or complaints regarding the processing of your personal data, please contact us using the contact details provided above.

Data security

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure or alteration. Nevertheless, Internet-based data transmissions can have security gaps, so that absolute protection cannot be guaranteed.

Changes to the privacy policy

We reserve the right to amend this privacy policy at any time in order to comply with applicable data protection laws and regulations. We will inform you of any significant changes in good time.

Contact us

If you have any questions or concerns regarding the processing of your personal data or the privacy policy, you can contact us at any time:

creatingfaces e.U. Kirchstetterngasse 20/37-38 1160 Vienna Austria E-Mail: datenschutz@creatingfaces.at Phone: +4314420350

Links to information pages

Below you will find links to information pages that provide you with further information on cookies, data protection law (GDPR) and the Austrian Data Protection Authority:

  • Information on cookies: You can find out more about cookies and their use by visiting the information page of the Complianz Cookie Manager under the link "Cookie settings" in the footer of our website.
  • Data Protection Law (DSGVO): Information about your rights and obligations under the General Data Protection Regulation (GDPR) can be found on the website of the Austrian Data Protection Authority at the following link: https://www.dsb.gv.at/datenschutz-grundverordnung/
  • Austrian Data Protection Authority: Further information on the data protection authority in Austria, including contact details and information on how to lodge a complaint, can be found on the website of the Austrian Data Protection Authority at the following link: https://www.dsb.gv.at/

Status: April 2023

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