Services/Web Agency Wien

web agency
vienna

One agency for everything your website needs: building, running, keeping it visible. One contact instead of four, one invoice instead of four.

Location1160 Vienna, Ottakring
Websitefrom 2,500€
Supportfrom 80€ per month
Since2018
Vol. 11 // No. 2026Ed. Wien

what a web agency does
that a designer does not

A web agency does not just build the website, it keeps it running afterwards. That is the whole difference. A designer delivers a draft, a developer implements it, and from launch day nobody is responsible any more. With an agency somebody stays responsible: for updates, for new content, for the call at half past five when the contact form stops working. In Vienna we sit in the same place as you.

nobody points at somebody else

VERANTWORTUNG // EINE HAND

If the site is slow it can be the hosting, an image, a plugin or the build. With four suppliers a week of ping-pong starts here. With us it is one question to one person who built all four layers themselves.

all access belongs to you

ZUGÄNGE // EIGENTUM

Domain, hosting, analytics, Google profile: everything runs in your name and you get the credentials from day one. That sounds obvious but it is not. We have taken over several websites whose owners could not even reach their own domain.

you can drop by

WIEN // VOR ORT

Our office is in Kirchstetterngasse in Ottakring. For most of the work that does not matter, for two things it does: the first conversation, and the moment something snags and you would rather look at it together than explain it over video.

six jobs,
how many contacts

A website consists of six jobs that come up permanently. Without an agency they spread across three or four companies, and when something does not work, each points at the next. That is rarely bad faith, it is that none of them sees the whole.

DesignGraphic designer or freelancerus
BuildDeveloper, often abroadus
Hosting and domainProvider with a ticket queueus
Updates and securitynobody, until something happensus
Texts and contentYou, between two appointmentsus
Visibility on Googlea fourth agencyus

what a web agency
in Wien costs

A website starts at 2,500€ one-time. Ongoing support starts at 80€ per month and covers updates, backups and small changes. Anyone who also wants to be found on Google adds search engine optimization from 500€ per month, so 580€ monthly in total. You can stick to the build alone at any time, we do not push support on you if you do not need it.

ONE-TIME

Build only

from 2,500€

When you want to take over yourself afterwards.

  • Concept, design, build
  • Four to eight weeks to launch
  • You get all the access credentials
  • Training for your team
  • After that it is on you

RECOMMENDED

Build and support

from 2,500€ plus from 80€ per month

The normal case. Built and then kept running.

  • Everything from the build
  • Updates and security checks
  • Daily backups
  • Small changes without a quote
  • One contact, not a ticket queue

KOMPLETT

Everything in one hand

from 2,500€ plus from 580€ per month

When the site should also get found.

  • Everything from build and support
  • Search engine optimization from 500€ per month
  • New content, written rather than generated
  • Monthly report in plain language
  • One invoice instead of four
Bernhard Müllauer, founder of creatingfaces and your contact for the project
Your contact

bernhard müllauer

I write the quote, I design, I build. You do not get an account manager standing between you and the work, you talk to the same person from the first question until after launch.

If something does not make sense, I say so, even when that makes the project smaller. In the long run that is more pleasant for both sides. In Vienna I am happy to come to you for the first conversation, that settles more in an hour than three emails.

The long part

the build takes weeks,
the operation years

Most quotes revolve around the build, because that is easy to compare. But it gets decided afterwards. A website nobody touches for two years loses speed, collects security holes and shows prices that no longer exist. That is exactly what an agency is for instead of a one-off job.

Build time versus operating time
  1. 014 to 8 weeks

    the build

    Concept, design, build, launch. The part everyone talks about and almost every supplier can do.

  2. 02the years after

    the operation

    Updates, security holes, new content, changed prices, a new team on the about page, Google changing its rules. This is where it gets decided whether the site is still worth anything after two years.

Ratio shown qualitatively, build time per our guideline of 4 to 8 weeks

Vienna in detail

many agencies,
little commitment

Vienna has more web agencies than any other city in Austria, and that does not make the choice easier, it makes it harder. Almost all of them show the same references, the same buzzwords and the same three price packages. The difference only shows after launch, when you find out whether anyone still picks up the phone. So we say beforehand what happens afterwards, and put it in the contract.

you talk to the person who builds it

At larger Vienna agencies a project manager sits between you and the implementation. Every change travels through translation twice, and a small thing turns into a ticket with a lead time. With us you say what should change and it changes.

taking over sites built by others

A good share of our Vienna clients arrive with a website somebody else built and nobody looks after any more. We take a look and say honestly whether taking it over is worth it or whether rebuilding comes cheaper. We have recommended both.

creatingfaces in numbers

Google rating
5,0
Reviews
48
In business since
2018
Our district
1160

why a small agency
and not a large one

Because a small agency has the advantage in this model. Responsibility in one pair of hands only works if those hands can do everything themselves, and that is easier with two people than with twenty. You do not get an account manager, you get the person who built your site, and in three years they still know why something was solved the way it was. What we do not offer in exchange: five people at a meeting and a quote that looks like a corporation wrote it.

who looks after
it right now

Tell us what you have and what is missing. We take a look and get back to you with an honest assessment, even when that assessment is that you do not need us.

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questions & answers

[ FAQ ]

A new website starts at 2,500€ one-time, ongoing support at 80€ per month and goes up to 150€ depending on scope. Search engine optimization costs from 500€ per month if you want it. With us you can stick to the build alone, we do not push support on you if you do not need it. We name the fixed price for the build after the first conversation.

A designer delivers a draft, a developer implements it, and from launch day nobody is responsible any more. An agency stays responsible, for updates, new content and the call when the contact form stops working. The build takes weeks, the operation years, and the second part is the bigger one.

Yes, that is a good part of our work. We look at the site and say honestly whether taking it over is worth it or whether rebuilding comes cheaper. We have recommended both. With a takeover the build falls away, what remains is monthly support and one-time clean-up work whose scope we name beforehand.

You do, from the start. Domain, hosting, analytics and Google profile run in your name, and you get the credentials on day one. Sadly that is not a given, we have taken over several websites whose owners could not even reach their own domain.

Yes, monthly. We do not tie anyone in for years, because support you cannot cancel has no reason to be good. If you stop, you get all credentials and files, and we hand over in an orderly way to whoever comes next.