ai agency
vienna

The first step is a morning in your business. What people describe as their process is almost never the process they actually have.

Location1160 Vienna, Ottakring
First stepa day at your place
Since2018
What we do not doTraining, funding advice
Vol. 18 // No. 2026Ed. Wien

what an ai agency
in vienna does differently

An AI agency on your doorstep has exactly one advantage over a distant one, and on this topic it is a big one: it can look at the business before proposing anything. The rest of the work happens on systems and is location-independent anyway. For Vienna businesses that means the entry point is a morning at your place and not a questionnaire.

watching instead of a questionnaire

VOR ORT

An assessment gets considerably better when you watch a business for a morning. What people describe as their process in a conversation is almost never the process they actually have. In Vienna we can do that without travel eating half the budget.

somebody has to look after it

KEINE IT-ABTEILUNG

Most Vienna businesses of our clients size have no IT department of their own. That means everything we build has to run without an in-house specialist and, in doubt, be looked after by us. We plan for that from the start instead of handing you something that needs care nobody can give.

where the data goes

DATENSCHUTZ

As soon as customer or staff data is involved, the first question is not which model answers better but where the data flows and what the data processing agreement says. We settle that before building, because it determines the choice of tools and not the other way round.

Bernhard Müllauer, founder of creatingfaces and your contact for the project
Your contact

bernhard müllauer

I write the quote, I design, I build. You do not get an account manager standing between you and the work, you talk to the same person from the first question until after launch.

If something does not make sense, I say so, even when that makes the project smaller. In the long run that is more pleasant for both sides. In Vienna I come to you for the first morning. I watch and ask, nothing more happens that day.

Vienna in detail

plenty of talk,
little running

For two years Vienna has had a great many AI events and very few companies where anything runs afterwards. That is rarely down to willingness. It is that the step from the idea to the first working application does not happen in a talk but in a few weeks of work on actual data.

So our first step is not a workshop, it is watching. By the end of the morning we both know whether there is anything worth doing. If not, we say so, and the morning has cost you nothing.

what happens that morning

  1. 01We watch how a normal working day runs, without proposing anything.
  2. 02At every step we ask how often it happens and how long it takes.
  3. 03We look at which systems are in use and whether they talk to each other.
  4. 04At the end we tell you which two or three points might pay off, and which do not.

What comes after that and what AI is suitable for at all is covered in detail on our page on AI consulting.

one morning,
then we know more

Write briefly what your business does and how many people you are. We get back with a suggested date, and the morning costs you nothing.

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questions & answers

[ FAQ ]

Nothing. The first morning in your business is free and non-binding, and at the end we tell you honestly whether there is anything worth doing. If not, that is that, and you get no invoice. What comes after gets a fixed price, not an hourly rate.

Because an assessment gets considerably better when you watch a business for a morning. What people describe as their process in a conversation is almost never the process they actually have. In Vienna we can do that without travel eating half the budget. For businesses further out it runs over video, with more questions instead.

Yes, and with Vienna businesses of our clients size that is the normal case. It only means everything we build has to run without an in-house specialist and, in doubt, be looked after by us. We plan for that from the start instead of handing you something that needs care you cannot give.

That is the first question, not the last. As soon as customer or staff data is involved, we settle before building where the data flows and what the data processing agreement says. That determines the choice of tools and not the other way round. Servers in the EU are our default.

This page is about the place, meaning that we can come by in Vienna and look at the business. What it is about in substance, what AI is suitable for and what not, and what we actually build, is covered in detail on the AI consulting page.